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The University of Southampton
Student and Academic Administration

Important Information

This page shows the important information to accompany any outcome letters received following the Board of Examiners meetings for your School.

Terminology

We understand that there is a large amount of terminology used by the University, which may be unfamiliar.  You can find an explanation of all terms on Regulations and Definitions Applying to Progression for all Credit-Bearing Programmes.

Regulations

View the full details on the Progression, Determination and Classification of Results: Undergraduate and Integrated Masters Programmes.

Academic appeals

In accordance with the Student Regulations, you may appeal against the decision of the Board of Examiners (Regulations Governing Academic Appeals by Students). 

You must show you have grounds for the appeal (see Section A paragraph 4), and that your appeal is not against an exempt decision of the University (see Section A paragraph 5). 

Before submitting an appeal, we would strongly recommend a discussion with your Personal Academic Tutor/Senior Tutor. 

If you feel you have grounds for an appeal, the SUSU Advice Centre offers free and confidential advice.

If you wish to appeal, you must submit a Stage 1 Notice of Appeal Form within 10 working days of receiving your Board of Examiners Outcome Letter.

We will not accept appeals received outside of the timescales set out in the Regulations, unless you can demonstrate exceptional circumstances for the delay.  

You should submit an explanation and any evidence of the delay with your appeal form. Your explanation should be relevant to the period from the published appeal deadline until the submission of the appeal.

View Student Guidance for Complaints and Appeals for further information.

Accessing support

If you need support in relation to the information in the Board of Examiners Outcome Letter or have any questions or concerns about your results, we recommend you speak with your Personal Academic Tutor or Senior Tutor.

You can find your Personal Academic Tutor using the guidance in the Student Hub Knowledge Base.

For immediate help and support contact The Student Hub:

You can speak to an advisor in person at The Student Hub in Building 37 on Highfield Campus between  8am and 8pm. View the opening hours of all our Student Hub sites.

You can access a range of wellbeing support by contacting The Student Hub. Our wellbeing team can help 24/7, 365 days a year. The team offers confidential wellbeing chats and can assist you in finding the appropriate support.

Find out more about wellbeing support available to you on SharePoint. The site includes an A-Z guide of wellbeing resources and an overview of services available.

Information for students with Student Visas

If you have a visa to study in the UK you MUST take advice from the University Visas and Immigration Student Advice Service and fully understand the impact this may have on your visa. 

You must contact the Visas and Immigration Student Advice Service.

Important information - Referral examinations

Your Referral Examination timetable will be available via Banner Self Service on SUSSED.  If you cannot access your timetable, please contact The Student Hub immediately.

All students are expected to return to Southampton to take the referral examinations. In exceptional circumstances, it might be possible to take referral examinations abroad, view further information.

If you are required to sit an examination you will need to pay an examination fee. View guidance on how to pay.

 

Important information - Referral coursework

Details of Referral Coursework will be available from either your Administration and Assessment Team or directly from the Module lead. 

You will be advised of the deadlines. If you do not receive coursework information within 2 weeks of receiving the Board of Examiners Outcome Letter, contact The Student Hub.

If you have any questions about the coursework you must complete, it is your responsibility to ask by either contacting The Student Hub or the Module lead. 

Coursework may take time to complete and it is your responsibility to ensure you have left yourself enough time.  

Any work submitted after the deadline will be marked as late and the standard late penalties will apply.

Special Consideration (Referral Assessments)

If your Referral Assessments are affected by exceptional circumstances outside of your control; and these negatively affect your performance in an assessment or ability to meet a deadline, you may apply for Special Consideration. 

View Special Consideration regulations.

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