Research project

Enhancing communication about menstrual problems in primary care: Development and optimisation of the Empathic-Flow module

Project overview

Many people experience painful or heavy menstrual bleeding, but discussing these symptoms in primary care consultations can be difficult. When communication is unclear or limited, patients may feel their concerns are not taken seriously, which can affect assessment, decision-making, and the care they receive. This project focuses on improving communication between patients and practitioners during primary care consultations about these menstrual problems. 

This research uses the person-based approach to develop training for primary care practitioners in communicating empathetically and with realistic optimism. It draws on input from patients, primary care practitioners and public contributors to make sure that the training reflects real experiences and practical challenges in consultations. The aim is for this training to be used in practice to help patients feel more heard and better understood.

This work is funded by the NIHR School for Primary Care Research (SPCR).

The project is supervised by Prof Felicity Bishop, Dr Leanne Morrison Prof Hazel Everitt, and Dr Rachel Dewar-Haggart.

Staff

Lead researchers

Miss Katie Read

Research interests
  • Primary Care
  • Health Psychology
  • Women's Health
Connect with Katie

Other researchers

Professor Hazel Everitt

Professor of Primary Care Research
Research interests
  • Supporting Self-management 
  • Healthcare communication
  • Development of digital interventions
Connect with Hazel

Professor Flis Bishop

Professor of Health Psychology
Research interests
  • Placebo effects and context effects in healthcare
  • Complementary and integrative medicine utilisation
  • Treatment decision-making and adherence
Connect with Flis

Dr Leanne Morrison

Associate Professor
Research interests
  • Health Psychology 
  • Person-based intervention development 
  • Digital technology 
Connect with Leanne

Collaborating research institutes, centres and groups

Research outputs